Ferguson's first reach for the spotlight was in 2004 when, while working as a legal secretary, she first auditioned for The X Factor, but was thwarted by shyness and a lack of confidence. By 2010 she was ready for another try, this time impressing X Factor judges with her smoky, poignant voice and diverse song selections enough to land a spot on the show that year, where she wowed Nicole Sherzinger with her rendition of a Corinne Bailey Rae song at boot camp and reached the finals to duet with her idol, Christina Aguilera. Though she fell short to competitor Matt Cardle, Ferguson was signed to Cowell/Sony Music Entertainment venture Syco and began working on her debut record as 2011 began. The single "Nothing's Real But Love" reached the British Top Ten, and her album Heaven hit number three, and charted well throughout much of Europe. She announced a mammoth U.K. headlining tour at the beginning of 2012, which sold out despite a handful of extra dates being added. A deluxe version of Heaven appeared in October, along with her fourth single, "Backtrack," which she performed on the 2012 installment of The X Factor.
In early 2013, Ferguson embarked on her first tour of the U.S. before beginning work on her second release, Freedom. She started immediately on the record after she returned to the U.K. She teamed up with songwriter Eg White (Adele, Duffy, Joss Stone) to pen a collection of material and the album was released in December 2013. Rather than follow up with another set of new material, Ferguson chose to pay homage to one of her idols, legendary jazz singer Billie Holiday, with the 2015 standards album Lady Sings the Blues. Produced by drummer Troy Miller (Laura Mvula, Zara McFarlane, Mika Urbaniak), the album featured interpretations of songs strongly associated with Holiday. In 2016, Ferguson returned to original material with her fourth studio album, Superwoman. Produced by Miller, as well as Phil Cook and Matt Prime, the album included the single "Bones." ~ Chrysta Cherrie & Scott Kerr, Rovi